Protecting Your Privacy at Norgate Animal Hospital
At Norgate Animal Hospital, safeguarding your personal information is our foremost concern. We are dedicated to the responsible handling of your data, utilizing it exclusively to enhance the services we offer. This document demonstrates our commitment to transparency, outlining our privacy practices in detail.
What Constitutes Personal Information?
Personal information refers to any details that can identify an individual, such as personal characteristics, health-related data, and activity records. This is separate from business information, like addresses and phone numbers, which are not protected under privacy laws.
How We Safeguard Your Information
We are committed to protecting all personal data in our care, including information gathered from or shared with third parties, such as lab results, with your consent.
Why We Collect and Use Your Personal Information
We gather and use your personal details for various reasons, including verifying your identity, complying with legal requirements, handling billing, sending health care reminders, and making referrals. Your explicit consent is required before we use or disclose your information.
Sources of Information Collection
We collect information when you join our clinic or through reports from local human societies and public health authorities.
The Role of Your Consent
Your consent is crucial before we collect, use, or disclose your personal data, except in cases where legal obligations override this requirement.
Accuracy of Your Information
We are dedicated to ensuring that the personal information we collect is accurate, complete, and up-to-date.
Our Security Measures
We implement robust security measures to protect your personal data, tailored to its sensitivity. Our staff adhere to strict confidentiality protocols, and third parties with access to your data are required to meet these security standards.
Transparency in Our Practices
We provide comprehensive information about our privacy practices and procedures, including contact details for our Privacy Officer, to keep you informed.
Your Access Rights
You have the right to access your personal information to verify its accuracy and completeness. If you find any discrepancies, you can request corrections.
Addressing Your Privacy Concerns
For any inquiries, concerns, or complaints regarding our privacy policy, please contact our Privacy Officer. We have established processes to address and resolve complaints fairly and effectively.
Thank you for placing your trust in Norgate Animal Hospital. We are committed to protecting your privacy and ensuring clear communication about our practices.
